ISO/IEC 25010:2011 - SYSTEM AND SOFTWARE QUALITY MODEL
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Description
The ISO/IEC 25010 (System and Software Quality Model) provides an overview of software and system products, design, requirements and testing.
Benefits of ISO/IEC 25010 Certification
- Identifying software and system requirements.
- Validating the comprehensiveness of a requirements definition.
- Identifying software and system design objectives.
- Identifying software and system testing objectives.
- Identifying quality control criteria as part of quality assurance.
- Identifying acceptance criteria for a software product and/or software-intensive computer system.
- Establishing measures of quality characteristics in support of these activities.
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ISO/IEC 25010 Lead Manager:
ISO/IEC 25010 Manager training enables you to develop the competence needed to implement and manage a System and Software Quality Model by following widely recognized best practices.
After understanding all the necessary concepts of ISO 25010 – System and Software Quality Model, you can sit for the exam and become aN “SandBP Certified Manager” credential. By holding an SandBP ISO/IEC 25010 Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead a team in deploying cloud program for your organization.
Certification
- Candidates who score 70% and above in the examination will be issued an SANDBP certificate.
- In case you do not meet the pass mark, you can retake the exam for FREE after the first attempt while subsequent retakes would come at a cost.
Criteria for Suspending and Withdrawing the Scope of Certification
SANDBP reserves the right to suspend or revoke certifications for reasons including fraud, deceit, or submission of inaccurate data.
Process:
- Certificate holders will be notified by certified mail if evidence of charges is found.
- They may present their defense in writing to the certification board.
- The board will review the case and decide to uphold or deny the suspension/revocation.
Causes for Suspension/Withdrawal:
- Improper use of certificates/logos
- Malpractices
- Providing false information
- Ineligibility for applied examinations
- Voluntary suspension requests
Recertification Process
Recertification ensures that certified individuals maintain their knowledge and skills in line with the latest standards and practices. It is a critical process that reaffirms the competency of certified professionals, allowing them to stay current with evolving industry standards.
Criteria for Recertification:
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Transition Exam:
* Individuals must take and pass a transition exam when there is a change in the current version of the certification standard.
* The transition exam focuses on the updates and changes in the new version of the standard, ensuring that certified individuals are knowledgeable about the latest requirements and practices. -
Adherence to Code of Ethics:
Certified individuals must adhere to a code of ethics, demonstrating professionalism and integrity in their practice. Any violations of the code of ethics may result in the suspension or revocation of certification
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Payment of Recertification Fees:
Payment of the required recertification fees is necessary to process and validate the renewal of certification.
Introduction
To maintain the integrity and fairness of our examinations, specific guidelines have been established for proctoring. These rules apply to all candidates and must be adhered to strictly. Failure to comply may result in disqualification or other disciplinary actions.
General Requirements
Technology Setup
- Device: Use a desktop or laptop with a working webcam and microphone. Mobile phones or tablets are not permitted unless explicitly allowed.
- Internet: Ensure a stable internet connection with sufficient bandwidth to stream video and audio continuously.
- Browser: Use the designated browser as specified by the exam platform.
- Power Backup: Ensure your device is fully charged and/or connected to a reliable power source.
Environmental Setup
- Location: Choose a quiet, well-lit room with minimal distractions.
- Background: Ensure the background is plain and free of any clutter or distractions.
- Privacy: No other person is allowed in the room during the examination.
Pre-Exam Procedures
Present a valid government-issued photo ID or institution-approved identification document. Ensure that no unauthorized materials (e.g., books, notes, or electronic devices) are present.
During the Exam
Behavior Guideline
- Focus on the Screen: Avoid looking away from the screen for extended periods.
- No Assistance: You are prohibited from receiving help from anyone or any external resource.
Prohibited Items
- Electronic devices such as mobile phones, tablets, smartwatches, and earphones.
- Books, notes, or any other study material unless explicitly permitted.
Proctor Interaction
- Follow all instructions given by the proctor.
- If contacted for clarification or rule enforcement, respond promptly and cooperatively.
- Inform the proctor immediately in case of technical issues.
Post-Exam Procedures
Submission
- Ensure your exam responses are submitted within the designated time.
- Do not close the exam window or disconnect until you receive confirmation that your submission is successful.
Feedback
- Report any technical issues or concerns to the designated support team immediately aƜer the exam.
Violations and Consequences
Examples of Violations
- Using unauthorized materials or devices.
- Attempting to impersonate another candidate.
- Engaging in suspicious behavior (e.g., frequent movement, talking).
- Disconnecting intentionally without justification.
Consequences
- Warnings for minor infractions.
- Disqualification of the exam attempt for major violations.
