Overview
ISO 20000:2018 comprehensive training program designed is for ISO Champions in various department in an organization.
This course is meticulously crafted to provide a deep understanding of the ISO 20000 standard, empowering participants to actively contribute to its
successful implementation and maintenance within their departments. Over the span of the course, students will delve into key concepts, explore
requirements, and gain practical insights into the ISO 20000:2018 standard.
After completing this course, participants can sit for the exam. Once participants meet the pass mark, he/she will be given an “SandBP
Certified ISO/IEC 20000:2018 (SMS) Champion” credential. An SandBP Champion Certificate shows that the participants have understood the
fundamental methodologies, practical knowledge and professional capabilities to assist in the implementation of ISO 20000 in an organization.